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Restricted access. Administrators and Master can track consumption. Changing limits and blocking access is exclusive to the Master profile.

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What it is

Consumption control prevents surprises on the company’s AI bill. Each person has a monthly AI spending limit. When the limit runs out, the AI stops responding to that person until the next month, or until an administrator raises the limit. With it you can:
  • Track how much each person has used this month.
  • Set the company’s default limit and different limits for people who need more (or less).
  • Block a person’s AI access when needed.

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How the limit works

What the person sees: users track their own usage in Settings → Usage, as a percentage of the limit and in tokens, without money values. See Account settings.
Usage is only calculated for models with a price configured in Settings → Models. Using a model without a price doesn’t count toward the limit.

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How to access

1

Open the Admin Panel

User menu → Admin Panel.
2

Under Management, click Users

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Track everyone’s usage

In the Users list, the Usage / Limit column shows, for each person:
  • the tokens used this month and, with the view costs permission, the amount spent;
  • the percentage of the limit already used;
  • a status label:
The top of the list also shows the company’s Total tokens this month and, with the view costs permission, Cost this month.

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Track one person’s usage

Click the person’s row to open their details. There you see:
  • Monthly usage — how much of the limit has been used and when it renews.
  • Usage over time — chart for the chosen period.
  • AI consumption — the models and agents the person used most.
  • User activity — the person’s conversations and AI runs.

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Set the company’s default limit (Master)

1

In the Admin Panel, go to Platform → Companies

2

Open the company and go to the License tab

3

Fill in Default monthly limit per user

With a value greater than zero.
4

Save

The new default applies to everyone in the company who doesn’t have an individual limit.

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Set an individual limit (Master)

1

Open the person's details

Management → Users → click the row.
2

On the Monthly usage card, click the gear (Usage controls)

3

In Monthly limit, type the amount in dollars

E.g., 50 or 10.50.
  • To go back to the company default, clear the value and leave the field empty.
  • Hover over the info icon next to the field to see the current default.
4

Click Save

A limit of 0 allows no AI use at all. To suspend someone’s access, use blocking instead: it makes clear to the person that access was suspended by the administration.

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Block and unblock AI access (Master)

To block:
1

Open the person's details and click the gear on the Monthly usage card

2

Under AI access, click Block usage

3

Confirm

The person sees the message “An administrator has blocked your AI access” in chat.
To unblock: on the person’s details, the card shows Usage blocked. Click Unblock. Blocking doesn’t delete anything: the person’s conversations, agents, knowledge bases, and settings stay in place.

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Best practices

  • Set a realistic default for the company and use individual limits only for exceptions, like people who work with large documents or automated flows.
  • Watch the “Near limit” label so you can act before someone loses access in the middle of an important task.
  • Check model prices in Settings → Models. Without a price, usage doesn’t count toward the limit.
  • Prefer blocking over a zero limit to suspend someone: the message to the person is clearer.
  • Technical accounts used in integrations and automated flows may need their own limit.

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Frequently asked questions

Open their details and check Monthly usage. If the limit was reached, raise the Monthly limit (Master profile) or wait for the renewal on the 1st. If it shows Usage blocked, click Unblock.
Right away. If the limit warning still shows in chat, ask the person to refresh the page.
Changing limits and blocking is exclusive to the Master profile. Ask the platform manager.
Your company doesn’t have the view costs permission in the Admin Panel. Without it, you see tokens and percentages.
Yes. Each agent step in a flow counts toward the usage of the person who ran the flow, just like a chat message.
Per calendar month. All limits renew on the first day of each month.

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Known limitations

  • The limit is always monthly and in dollars. There’s no daily or token-count limit.
  • You can’t set “no limit” from the screen: every person has the default limit or an individual limit.
  • Changing limits and blocking is exclusive to the Master profile.
  • Values depend on the price configured for each model.
  • Users see their own usage as a percentage, never in money.